Providing SIMS support that ensures every SIMS user has the best experience possible
Whether you are a local authority employed SIMS support team or a third party SIMS support team, we want to work with you to ensure the SIMS support you provide enhances our customers’ SIMS usage. Our SIMS support unit scheme has been specifically designed to accommodate third party organisations that wish to provide 1st and 2nd line SIMS support to end users of our software. We provide the resources required to successfully deliver central support for SIMS.
What’s included:
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Access to Capita Education Software Solutions SIMS software and documentation
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Access to SIMS training materials (as well as data in electronic format)
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My Account access, providing product information, user forums, product roadmaps and the latest SIMS news
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Access to the SIMS Service desk
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Access to SIMS Online Update Service (SOLUS) and Schools Manager for online distribution of software releases and updates
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Ability to purchase training delivery and consultancy services from Capita Education Software Solutions
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The option to have your support team accredited by Capita Education Software Solutions
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Attendance at events such as the SIMS National Conference and SIMS support unit seminars